Contact information
Thank you for visiting LilBoxToy.
If you have any questions about your order, shipping, returns, products, or general inquiries, please contact us using the information below.
Store Name: LilBoxToy
Customer Support Email:
wanjuchang2025@gmail.com
Customer Service Hours:
Monday–Friday
9:00 AM–6:00 PM (China Standard Time)
We typically respond to customer inquiries within 1–2 business days.
For order-related questions, please include your order number in your message so we can assist you more quickly.
Order & Shipping Support
For questions regarding:
- Order status
- Tracking information
- Shipping delays
- Address changes
- Damaged or incorrect items
Please contact:
Returns & Refunds
For return or refund requests, please contact us before sending any item back.
Please include:
- Your order number
- A brief description of the issue
- Photos or videos if the item is damaged, defective, or incorrect
Email:
Business Information
LilBoxToy
Operated by a company registered in Mainland China.
Orders may be fulfilled and shipped from Yiwu, China.
Contact Us
If you need assistance, please email us at:
We appreciate your patience and will do our best to assist you as quickly as possible.